Student handbook and policies

Welcome message

All praise is due to Allah who made knowledge a light and guidance for humanity. May peace and blessings be upon our beloved Prophet Muhammad, his family, companions, and all those who follow his path until the Last Day.

Welcome to Ma’had Pioneers Educational Center. This institution was established to provide quality Islamic education in a structured online learning environment. Every student is expected to uphold the noble manners of a seeker of knowledge and to strive for excellence in both learning and character.

I. Student code of conduct

Every student shall:

1. Observe Islamic manners

• Fear Allah in public and private.
• Respect instructors, administrators and fellow students.
• Avoid offensive, insulting or inappropriate language.
• Demonstrate sincerity in seeking knowledge.

2. Respect instructors

• Listen attentively during classes.
• Avoid interrupting instructors unnecessarily.
• Address instructors respectfully.
• Follow classroom instructions and guidelines.

3. Maintain proper online etiquette

• Use respectful names and profile pictures.
• Avoid distracting behaviour during online classes.
• Participate constructively in discussions.
• Refrain from posting inappropriate content.

II. Attendance policy

Regular attendance

Students are expected to attend all scheduled classes.

Excused absences

Acceptable reasons include:

• Illness
• Family emergencies
• Technical issues beyond the student’s control
• Other valid reasons approved by the administration

Excessive absences

Students who accumulate excessive absences may:

• Receive warnings
• Be placed under monitoring
• Become ineligible for certificates

III. Classroom rules

Before class

• Join on time.
• Prepare learning materials.
• Ensure a stable internet connection when possible.

During class

• Pay attention to the lesson.
• Avoid unrelated conversations.
• Participate when requested.
• Mute microphones when not speaking.
• Communicate only in Arabic, Filipino (Tagalog) or English during class to ensure clear understanding among all participants, unless the instructor permits otherwise.

Recording

Students may not record classes without prior permission from the administration.

IV. Assignments and assessments

Submission

Assignments must be submitted on or before the deadline.

Academic integrity

• Complete your own work.
• Avoid cheating and plagiarism.
• Give proper credit when using sources.

Any form of academic dishonesty may result in disciplinary action.

V. Examination policy

Conduct during examinations

• Follow examination instructions.
• Complete examinations honestly.
• Avoid unauthorised assistance.

Violations

Acts of cheating may result in:

• Invalidated examination results
• Disciplinary review
• Possible suspension from the program

VI. Certificate policy

Certificates may be awarded to students who:

• Meet attendance requirements.
• Complete required assessments.
• Demonstrate satisfactory academic performance.
• Comply with institutional policies.

The administration reserves the right to withhold certificates from students who fail to meet these requirements. Issued certificates can be downloaded from the member portal and checked on our verification page.

VII. Disciplinary policy

The administration may take disciplinary measures for:

• Repeated misconduct
• Harassment or bullying
• Academic dishonesty
• Disrespect toward instructors or students
• Disruptive behaviour during classes

Possible disciplinary actions, in order

1. Verbal reminder
2. Written warning
3. Temporary suspension
4. Removal from the program

VIII. Social media policy

Students are encouraged to

• Share beneficial knowledge.
• Represent the institution positively.
• Maintain Islamic manners online.

Students must not

• Spread false information.
• Publicly attack fellow students or instructors.
• Misrepresent institutional policies or positions.

IX. Communication policy

Official announcements shall be communicated through designated institutional platforms.

Students are responsible for

• Checking announcements regularly.
• Keeping contact information updated.
• Responding respectfully to official communications.

X. Privacy policy

Student information shall be handled with confidentiality. Students must also respect the privacy of instructors, fellow students and institutional materials.

Unauthorised sharing of private information is prohibited.

XI. Dress and appearance

When video participation is required:

Male students

• Wear modest and appropriate attire.
• Avoid clothing with inappropriate images or messages.

Female students

• Observe proper Islamic dress according to Islamic guidelines.

XII. Student commitment

By enrolling in Ma’had Pioneers Educational Center, students agree to:

• Seek knowledge sincerely for the sake of Allah.
• Uphold Islamic manners and ethics.
• Respect instructors and classmates.
• Follow institutional rules and policies.
• Strive for excellence in learning and practice.